Terms and Conditions

1. Terms and Conditions

These Terms of Use constitute a legally binding agreement between you, either personally or on behalf of an entity (“you”) and Mello Inc. doing business as Mello (“Mello”, “we”, “us”, or “our”), in connection with your access to and use of https://www.mello.so/ as well as any other related, linked, or otherwise connected media, media channel, mobile website, or mobile application (collectively, the “Site”). By accessing the Site, you agree that you have read, understood, and agreed to all of these Terms of Use.

IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST IMMEDIATELY STOP.

2. Changes to the Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. We will notify you of any changes by updating the “Last Updated” date on these Terms. It is your responsibility to periodically review these Terms of Use to stay informed of updates. Continued use of the Site after changes are posted means you accept and agree to the revised Terms.

3. Age and Regional Restrictions

The Site is intended for users over the age of 18.
The Site is not tailored to comply with industry-specific regulations such as HIPAA or FISMA. If you require compliance with these, you may not use this Site.
The Site is not permitted for use in jurisdictions where accessing it would be contrary to law or regulations.

4. Intellectual Property Rights

Unless otherwise noted, the Site and its contents—including source code, databases, software, website designs, text, photographs, and graphics—are the exclusive property of Mello Inc. and are protected by international copyright and trademark laws.

Restrictions:
You may not copy, reproduce, distribute, sell, license, or exploit any part of the Site or its content without our express written permission.

5. User Accounts and Security

You may be required to register on the Site.
You must maintain the confidentiality of your password.
We reserve the right to remove or reclaim usernames that are inappropriate or objectionable.

If we determine that any information provided by you is untrue, incomplete, or misleading, we reserve the right to suspend or terminate your account.

6. Payments and Fees

We accept the following payment methods:

Visa
Mastercard
American Express
Discover
ACH Transfers

By making a purchase, you agree to:

Provide accurate payment details.
Keep your billing and account details updated.
Authorize recurring charges, where applicable.

Refunds & Cancellations

All purchases are non-refundable.
To cancel your subscription, contact us at [email protected].

7. Prohibited Activities

You may not use the Site for any purpose other than what we provide it for. The following activities are explicitly prohibited:

Unauthorized use, including collecting user emails or creating accounts by automated means.
Circumventing security measures, including bypassing any access controls.
Impersonating others or using another person’s username.
Engaging in illegal, fraudulent, or deceptive practices.
Attempting to interfere with the Site’s functionality, such as launching denial-of-service attacks.
Distributing harmful software, such as viruses, malware, or trojans.
Using the Site to harass, intimidate, or threaten others.
Scraping or data mining information from the Site without permission.

Violation of these terms may result in immediate termination of access to the Site.

8. User-Generated Content

Mello may allow you to submit or post content (such as reviews, comments, and suggestions). By submitting content:

You grant Mello a non-exclusive, worldwide, royalty-free, irrevocable license to use and distribute it.
You confirm that your content does not violate any third-party rights (copyright, trademarks, privacy, etc.).
You understand that your contributions may be publicly visible and that Mello is not liable for third-party misuse.

9. Privacy Policy

By using the Site, you agree to Mello’s Privacy Policy, which details our practices regarding data collection, storage, and usage.
Read the full policy here: https://www.mello.so/privacy.

10. Third-Party Links & Services

The Site may contain links to third-party websites. Mello:

Does not control or endorse external content.
Is not liable for third-party practices, security, or data policies.
Recommends reviewing external sites’ terms and privacy policies before interacting with them.

11. Disclaimer of Warranties

THE SITE IS PROVIDED “AS IS” AND “AS AVAILABLE”. MELLO DISCLAIMS:

All express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Any guarantee that the Site will always be secure, error-free, or uninterrupted.
Liability for any loss, data corruption, or system failures.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

MELLO, ITS DIRECTORS, EMPLOYEES, OR AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE.
MELLO’S TOTAL LIABILITY TO YOU FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO MELLO IN THE PAST 6 MONTHS.

13. Dispute Resolution

All disputes will be resolved by binding arbitration in Orange, California.
You agree not to bring class-action lawsuits against Mello.
Claims must be filed within 1 year of the event.

If arbitration is found unenforceable, disputes shall be settled in the courts of San Diego, California.

14. Modifications & Interruptions

Mello reserves the right to:

Modify, suspend, or discontinue any aspect of the Site without prior notice.
Make changes to pricing, features, or services at any time.
Not be liable for downtime, bugs, or service interruptions.

15. Governing Law

These Terms of Use shall be governed by California law without regard to conflicts of law principles.

16. Contact Information

If you have any questions about these Terms, please contact:

📧 Email: [email protected]
🌐 Website: https://www.mello.so/